A potential tenant’s rental application is rejected after requesting a “landlord reference”

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A potential tenant has revealed the awkward moment his rental application was revoked after he asked the estate agent to provide a ‘landlord reference’ from a former tenant.

Tom Cashman, a comedian from Sydney, found himself in an “intense” email exchange with an estate agent known as “Stephanie” after he was approved for the flat.

WATCH THE VIDEO ABOVE: Tom’s email exchange with the real estate agent

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After providing his three references from previous owners, Tom thought it was fair to “ask for something I’ve never asked before”.

In his first email, he asked Stephanie if the landlord could provide a landlord reference from a previous tenant.

“It occurs to me that I’ve never heard anyone ask this, but they asked me for three references to see if I’m a good guy,” Tom said in a TikTok video.

“What about them? Are you a good guy? Are you going to fix stuff? Are you going to answer my emails? Or are you going to just ignore me once I’m in there?”

Tom Cashman has revealed the awkward moment his rental application was revoked after asking the estate agent to provide a ‘landlord reference’ from a previous tenant. Credit: Tom Cashman/TikTok

Four days later, Tom sent a follow-up email to the real estate agent after never receiving a response.

“The response was a little more intense than I expected,” he explained in his follow-up video.

“Basically, I applied to rent an apartment. I was approved, so I asked the realtor to provide a landlord reference from previous tenants to see what the landlord was like. They didn’t answer. »

Stephanie eventually responded by asking Tom to “clarify” her question as she didn’t understand what he wanted.

“So I clarified. I said, ‘No worries, I was asking if the landlord would provide a reference, written by a previous tenant, recommending him as the landlord,’ he said of his reply by e-mail.

His email continued: “I’ve found this to be an effective way to find out if a landlord is good with their tenants (and it seems appropriate, as I’ve already provided some references about them). Let me know.”

Stephanie responded by saying: ‘Unfortunately the landlord will not be providing a reference as he is not in contact with the previous tenant.

Stephanie eventually responded by asking Tom to
Stephanie eventually responded by asking Tom to “clarify” her question as she didn’t understand what he wanted. Credit: Tom Cashman/TikTok

Tom explained: “So I replied, that’s where I get a little cheeky. I’m like ‘It’s ok, that’s a shame. I assumed the landlord or the property would have the e-addresses. email from previous tenants?

“So just to confirm, the landlord doesn’t have any past tenants he could get in touch with to write a positive reference for them?” his email continued.

Stéphanie replied bluntly: “The owner does not wish to contact previous tenants and it is not an obligation. All the best with your property search.”

Within a minute of receiving his email, Tom received a notification confirming that his rental request had been withdrawn.

“It says: ‘We have received notice from you that your application has been withdrawn. This message is to confirm that we have complied with your request, ”he read.

“I did not ask to be removed. I just retired. So I emailed Stephanie to clarify what had happened. I said, ‘Thank you, I understand that’s not a requirement – I was just asking.

“I see that you withdrew my application, is it because I asked for a reference? I’m sorry if you thought that was an unreasonable request.

After asking for a landlord reference, the real estate agent said the landlord was under no obligation to contact previous tenants.
After asking for a landlord reference, the real estate agent said the landlord was under no obligation to contact previous tenants. Credit: Tom Cashman/TikTok

In her last email, Stephanie wrote: “The owner prefers a long term rental period.”

Tom said his answer didn’t match, as the long-term lease condition was not a requirement when he originally applied for the property – and was approved.

“So in conclusion, asking for an owner reference is a good idea,” he joked.

“And if we all started doing that, it would become more normalized. However, if they can’t find anyone to give them a good reference, I would advise against rubbing their noses like I did.

“I think that’s what pissed Stephanie off. If you do that, they’ll immediately reject your application.

His two TikTok videos have since been viewed more than 4.6 million times, with many renters saying they would have appreciated a landlord reference before moving into their homes.

“Good. You literally have to disclose every aspect of your life and finances, but we can’t get good references?” we wrote.

Within a minute of receiving his email, Tom received a notification confirming that his rental request had been withdrawn.
Within a minute of receiving his email, Tom received a notification confirming that his rental request had been withdrawn. Credit: Tom Cashman/TikTok
Tom said his answer didn't match because the long-term lease condition was not a requirement when he originally applied for the property - and was approved
Tom said his answer didn’t match because the long-term lease condition was not a requirement when he originally applied for the property – and was approved Credit: Tom Cashman/TikTok

Another said: ‘I’m always thinking of hiding a note somewhere so future tenants know what a living nightmare it was to live there.’

While one owner said: ‘I would happily give references, I think some sort of score sheet would be great to get it fair across the board.’

Another tenant added: “My last landlord hung a dead pigeon on a stake in my front yard. I would really like all future tenants to know that.

Meanwhile, many have insisted that the response Tom received was a good indicator of who real estate agent and landlord really are.

“The fact that the owner is not in contact or does not wish to be in contact with the former tenants is a reference. You dodged a bullet my friend,” one suggested.

Another added: “100% support it becoming a normal thing to do. Honestly, I think you got all the information you needed from their non-response for not wanting to rent with them.

While one said, “So it looks like you still dodged a bullet. Somehow, without a reference, you always had a good idea of ​​who you would work with here.

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